Shipping policy

At ELECTRONICRAZE , we are committed to delivering your orders in a fast, safe, and reliable manner. Please review our shipping policy below.

1. Order Processing

  • Orders are processed withinΒ 1–2 business daysΒ after confirmation.
  • Once your order is shipped, you will receive a confirmation via email or SMS.

2. Delivery Time

  • Estimated delivery time isΒ 5–8 business daysΒ across India.
  • Delivery times may vary depending on your location.
  • Remote or rural areas may experience slightly longer delivery times.

3. Shipping Charges

  • We offerΒ Free ShippingΒ on most products.
  • Any applicable shipping charges will be clearly shown at checkout.

4. Cash on Delivery (COD)

  • COD is available on selected products and locations.
  • Additional COD charges may apply.

5. Order Tracking

  • Once shipped, aΒ tracking ID/linkΒ will be provided.
  • Customers can track their order status in real-time.

6. Delays in Shipping

  • Delivery delays may occur due to:
    • Weather conditions
    • Courier partner delays
    • High order demand
  • Electronicraze is not responsible for delays caused by third-party logistics.

7. Incorrect Address

  • Please ensure your shipping details are correct.
  • We are not responsible for delivery failures due to incorrect or incomplete addresses.

8. Damaged or Lost Packages

  • If your order arrives damaged, contact us within 36 hoursΒ with proof (photos/video).
  • For lost shipments, we will coordinate with the courier service and resolve the issue.